> ## Documentation Index
> Fetch the complete documentation index at: https://docs.wifipadi.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Your WifiPadi subscription
> The free trial, the two ways to pay for WifiPadi, and how to keep your workspace running.
This page is about the money you pay **us**. It is not about the money your customers pay you — that never passes through WifiPadi and goes straight to your own provider account. See [Payments and revenue](/payments) for that.
Go to **Subscription** in the sidebar. It is owner-only.
## The free trial
A new workspace gets **21 days free**, starting the day you register. No card is needed to start.
During the trial everything works and nothing is capped — run as many locations, gateways, devices and customers as you like. **There is nothing to pay and no payment to choose while the trial runs.** The **Subscription** page shows when it ends.
You will get reminders 7, 3 and 1 day before it ends, unless you turn them off in [Notifications](/notifications). They list the ways you can pay, so you can decide ahead of time.
## After the trial: 3 days to choose
You can't pay during the trial, so your WiFi doesn't stop the moment it ends. **You get 3 more days with everything still running** to choose how to pay. The dashboard and the **Subscription** page show the date your gateways will pause, and we email you when the 3 days start and again on the last day.
Those 3 days are free. A monthly period starts the day you pay, and pay-as-you-go starts the day you choose it.
## Two ways to pay
When the trial ends, the **Subscription** page leads with **Choose how to pay**. Pick one:
| | Monthly | Pay-as-you-go |
| ----------- | ------------------------------------------------- | ------------------------------------------------------------------- |
| **You pay** | A fixed price per location, for 30 days, up front | For the hours each location is online, at the end of the month |
| **Suits** | Places that run all day, every day | Places that don't run all day, or when a month up front is too much |
| **Where** | Every country | Nigeria |
| **Price** | Shown on the page, in your currency | ₦30 per location, per hour online |
You can change your mind later — see [Switching](#switching).
If you haven't chosen 3 days after the trial ends, your gateways pause until you do. Guests can't buy access in the meantime. Choose and everything switches straight back on.
Gateways, access points, devices, customers, plans, vouchers and staff accounts are unlimited on both. A location is the only thing that is counted. One campus with six routers is one location.
## Paying monthly
Your bill is:
```
number of location slots × price per location
```
The price is set per country rather than converted from naira, so what you see on the page is what you pay.
On the **Subscription** page, set **Location slots to pay for**. You cannot go below the number of locations you already have.
Pick Paystack or Flutterwave under **Pay with**. This is our checkout, not yours — it is unrelated to the provider your own customers pay through.
You are taken to the provider's checkout and returned to the dashboard. Your paid period extends by 30 days as soon as the payment is confirmed.
Paying early stacks rather than replaces. If you pay with 10 days still left on your period, the new 30 days are added to the end of it.
### Location slots
Your slot count is how many locations you have paid to run. Once the trial ends, **Add location** is refused when you already have as many locations as you have paid slots. Buy another slot on the **Subscription** page and the location can be created.
Nothing is deleted when your slot count is lower than your location count — existing locations keep running. The cap only applies to creating a new one.
## Pay-as-you-go
Available to workspaces in Nigeria.
### What it costs
Each location is charged **₦30 for every hour it is online** during the month.
* A location that ran at all that month costs **at least ₦2,500**.
* A location is **never charged more than the monthly price** (₦15,000), however long it ran.
* A location that was never online that month costs nothing.
* If you were on pay-as-you-go for only part of a month, the minimum and the most you can be charged are scaled down to those days.
There are no location slots. Add as many locations as you like — each one is charged for the hours it runs.
### What counts as online
A location is online while **any** of its routers is checking in with WifiPadi, so a site with several routers is counted once. A router is still counted for a few minutes after it goes quiet, so a switch-off shows up shortly after it happens.
The simplest way to pay less is to switch routers off when you close.
Before you choose, look at **Pay-as-you-go preview** further down the **Subscription** page. It shows, for each location, the hours online so far this month and what **A full month at this pace** would cost, next to your monthly price. It is marked **Preview · not charged**.
### Choosing it
On the **Subscription** page, press **Choose pay-as-you-go** (or **Switch to pay-as-you-go** if you already pay monthly).
The page tells you the first day you will be charged by the hour. Press **Confirm switch**, or **Keep monthly** to back out.
If you still have paid monthly days left, they run out first: pay-as-you-go starts the day after, so no day is paid for twice. Until it starts, you can press **Cancel switch**.
### Invoices
On the **1st of each month** you get an invoice for the month before. It appears in the invoice list on the **Subscription** page.
1. **Your wallet pays first.** If your WifiPadi wallet holds enough, the whole invoice is paid from it straight away and we email you to say so.
2. **Otherwise we email you the invoice.** Pay it on the **Subscription** page — by checkout, or with **Pay from wallet** once your balance covers it. You have **7 days**, and we remind you 2 days before it is due.
3. **If it is still unpaid after that**, your gateways pause until it is paid. Pay it and they switch straight back on.
Now and then an invoice shows as **Being finalised** for a short while before it is ready to pay. You don't need to do anything.
Invoice emails are service notices. They always send and cannot be switched off in [Notifications](/notifications).
## Switching
* **Monthly → pay-as-you-go:** choose it on the **Subscription** page at any time. It starts the day after your paid monthly days run out.
* **Pay-as-you-go → monthly:** pay for a monthly plan on the **Subscription** page. Pay-as-you-go ends the day before, and that last part-month is on your next invoice as usual.
## The wallet and auto-renew
The **Subscription** page has a WifiPadi wallet. It holds prepaid credit with us. You can top it up at any time, including during the trial.
* **Top up** to park credit ahead of time. Referral rewards land here too — see [Refer and earn](/referrals).
* **Pay from wallet** settles a monthly renewal or a pay-as-you-go invoice from that credit instead of going to a checkout.
* **Auto-renew** is for monthly plans. With it on, we renew your monthly subscription from your wallet as your paid period nears its end. On pay-as-you-go you don't need it: each invoice is taken from the wallet automatically when the balance covers it.
Auto-renew runs a few days before your period ends. If the balance does not cover the bill, we email you a low-balance warning instead of failing silently — that warning is a service notice and cannot be switched off.
## If your workspace is paused
Your workspace is **suspended** when:
* 3 days pass after the trial ends and you have not chosen how to pay,
* a monthly paid period runs out with nothing to renew from, or
* a pay-as-you-go invoice is still unpaid 7 days after it was issued.
What that means in practice:
| What happens | What does not happen |
| ------------------------------------- | ---------------------------------------------------------- |
| Your gateways stop authorising guests | Nothing is deleted |
| Guests can no longer buy access | Locations, plans, customers, history and settings all stay |
| Your captive portal stops serving | Your payment provider keys stay saved |
Choose how to pay, renew, or pay the overdue invoice on the **Subscription** page, and everything switches back on exactly as you left it. There is no re-setup and no re-provisioning of routers.
Suspension stops your routers authorising customers, so it is a revenue outage at every location at once. Keep enough credit in your wallet: it pays pay-as-you-go invoices automatically, and with auto-renew on it renews a monthly plan.
## Receipts and history
Every subscription payment, pay-as-you-go invoice and wallet movement is listed on the **Subscription** page. Payment receipts are also emailed to the owner — see [Notifications](/notifications).