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Most guests join your WiFi with no mobile data. To pay, they have to leave the sign-in window for their bank app, and that is where sales get lost. These two settings fix it. Both are in Settings. Only the owner can change them.

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Free trial minutes

Go to Settings → Free trial. Free minutes before purchase gives each guest a few minutes of internet before they have bought anything, so they can open their bank app, make the transfer or check in. Enter a number from 0 to 30. 0 turns it off.
  • Once a day per phone, across every router you run. A guest cannot reset it by moving to another site.
  • Slow on purpose. Free minutes run at the speed of the slowest paid plan at that location.
  • Not a sale. They never appear in your revenue.
The card shows Off, or how many minutes are on.
This is not the same as the 21-day trial of WifiPadi itself. That is covered in Your subscription.

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Pay in browser

Go to Settings → Pay in browser. The WiFi sign-in window closes when a guest switches to their bank app, and the payment they started is lost. With Pay in browser on, the guest gets a link to copy into Chrome or Safari and pay there. A guest whose window closed can also finish the payment they started. Turn it off if your guests find the extra step confusing. Nobody goes online until the payment is confirmed. A guest who taps I’ve already paid waits while WifiPadi checks with your payment provider, usually a few seconds.
Bank apps need internet. If your guests have no mobile data, turn on a few free trial minutes above, or they cannot complete the transfer.