Skip to main content

Invite someone

Only the workspace owner can invite people or change roles.
  1. Go to Settings → Team.
  2. Select Invite someone.
  3. Enter their email address and choose a role.
  4. Send the invitation.
They receive an email with a link to accept. Pending invitations appear under the member list, where you can resend or cancel them. An invitation expires after a set number of days — resend it if someone misses the window.

Roles

Choose the smallest role that lets someone do their job. Payment keys and billing are owner-only for a reason: they are the two things that can cost you money.
Recording a cash sale needs Operator or higher. Rebooting a gateway or downloading its config backup needs Manager or higher, because a backup can contain your WiFi credentials.

Two-factor authentication

Two-factor authentication asks for a 6-digit code from an authenticator app in addition to your password. Turn it on if your account can move money or change payment keys.
  1. Go to Settings → Security.
  2. Enter your current password to begin setup.
  3. Scan the QR code with an authenticator app.
  4. Enter the 6-digit code from the app to confirm.
  5. Save your recovery codes. They are shown once.
Recovery codes are the only way back into your account if you lose your phone. Store them somewhere other than the phone running the authenticator app.
To turn two-factor off, go to the same page and enter your password along with a code from your app or a recovery code.