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There are two programmes here and they are unrelated. One pays you, one pays your customers. Go to Refer & Earn. Owner-only.

Referring another business to WifiPadi

You have a referral code and a link. Give it to another business owner. When they register, they enter the code — or it fills in automatically if they used your link. You earn credit when they pay their first WifiPadi bill, not when they sign up. The reward lands in your WifiPadi wallet, where it goes towards your own subscription — see Your subscription. The page lists everyone you have referred and where each one stands: A business can only be referred once, by one referrer.
A business that pays by the hour qualifies once the invoices it has paid add up to ₦15,000, so a small first invoice cannot earn a bigger reward than it paid.

The customer referral programme

This is a separate scheme your own WiFi customers run among themselves, to bring you more customers. It is off until you turn it on.
1

Turn it on

Go to Promotions and find Referral reward. Switch it on, set Reward (% of the friend’s first plan) — 50 by default — and optionally a Maximum per referral. The page shows an example, such as what a friend’s ₦1,000 first plan earns the customer.
The Referral reward card on the Promotions page switched on, paying 20 percent of a friend's first plan up to 500 naira, with an example and the number of friends who joined and were rewarded
2

Customers share their link

Each customer finds their invite link under Rewards on their account page. The menu item is hidden until you turn the programme on. The link opens a join page for your business, so the friend’s account is created with you, at the referrer’s location.
A customer's Rewards section on their WiFi account page on a phone, with their invite link to share and the friends who joined
3

The friend pays for a first plan

When the friend pays for their first data plan with real money, the customer who invited them gets the percentage of what the friend actually paid, after any promotion, in their wallet.
The reward is credit in the customer’s wallet, in your currency, and they spend it on your plans. A reward is not paid when:
  • the friend only signed up. Nothing is paid until they buy.
  • the friend bought on the customer’s own phone.
  • the plan was paid from wallet credit that was never topped up with real money.
  • the plan was free, or the payment was a top-up rather than a plan.

Watching it work

Go to Customer Referrals in the sidebar. The totals show how many link opens, signups, people who bought and the amount rewarded. Below them you see People sharing their link, and Every referral with what happened to each one: Search by name or phone to find one person.

Worth knowing

  • The credit is credit, not cash. A reward you earn can only be spent on your WifiPadi subscription; a customer’s reward can only be spent on your plans.
  • Referral rewards appear in your wallet history with a reward note against them, so they are easy to tell apart from your own top-ups.
  • Tell your customers the programme exists. It is on their portal account page, but an announcement is what actually gets it used.