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There are two programmes here and they are unrelated. One pays you, one pays your customers. Go to Refer & Earn. Owner-only.

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Referring another business to WifiPadi

You have a referral code and a link. Give it to another business owner. When they register, they enter the code — or it fills in automatically if they used your link. You earn credit when they pay their first WifiPadi bill, not when they sign up. The reward lands in your WifiPadi wallet, where it goes towards your own subscription — see Your subscription. The page lists everyone you have referred and where each one stands: A business can only be referred once, by one referrer.

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The customer referral programme

This is a separate scheme your own WiFi customers run among themselves, to bring you more customers.
  • A customer shares their code with a friend.
  • The friend enters it when they sign up on your portal.
  • When the friend makes their first payment, the customer who referred them earns points.
  • Those points sit in a points balance. The customer redeems them into their own wallet when they want to, and then spends that balance on your plans.
Points are only paid on a real purchase. Signing up is not enough, which is what stops the programme being farmed with throwaway accounts. Both people must be customers of your business — this brings you new customers, it does not send them elsewhere. The reward per referral and what a point is worth are shown on the Refer & Earn page.
Both programmes pay in the same direction: the person who did the referring gets the reward, and only once the person referred has actually paid money. Nothing is paid out for a signup.

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Worth knowing

  • The credit is credit, not cash. A tenant reward can only be spent on your WifiPadi subscription; a customer reward can only be spent on your plans.
  • Referral rewards appear in your wallet history with a reward note against them, so they are easy to tell apart from your own top-ups.
  • Tell your customers the programme exists. It is on their portal account page, but an announcement is what actually gets it used.